Kelly Pappas, Esq., CPCU, AIC

Kelly Pappas, Esq., CPCU, AIC

Licensed Insurance Advisor/Agent
Foster Sullivan Insurance Group LLC

Kelly Pappas is a Licensed Insurance Advisor and an agent at Foster Sullivan Group. She prides herself on working closely with her clientele, partnering with them to help reduce their overall long-term total cost of risk.

Kelly joined Foster Sullivan in 2013, after a 13 year career at Liberty Mutual Insurance where she held several different management positions within the commercial insurance organization. She started her career as a liability claims adjuster, ultimately returning to that same office as a Manager after holding an operational role in Liberty's executive office in Boston. Her experience also includes leading a team of business analysts responsible for "big data" analytics and reporting for commercial insurance.

Kelly has managed complex litigation, reviewed contracts, leases and service agreements against policy language to ensure compliance, and provided training - here and abroad - on successor liability, risk transfer, customer service and negotiations. Prior to working for Liberty Mutual, Kelly, who is also an attorney, was an active member of the bar in the Boston area.  Kelly is currently on the Board of Directors for the Eastern Massachusetts chapter of the National Association of the Remodeling Industry (NARI), the Burlington Breakfast Rotary Club, and the Burlington Area Chamber of Commerce, where she also serves on the Women in Business committee and is Vice-Chair of the Government Affairs committee.

The Foster Sullivan model of specialization allows Kelly to focus in the area of technology, construction, start-ups, and professional services, although she is capable of working with all types of commercial clients.

Kelly obtained her J.D. from Suffolk Law School in Boston, MA and her undergraduate degree from the University of Massachusetts, Amherst. She currently lives in Burlington, MA with her husband and two children.

Contact Kelly at or 978-686-2266 x317.

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